Privacy Policy

Whitsunday Maritime Training Centre (WMTC) is committed to protecting your privacy and the information you provide to us.

Whitsunday Sailing Club t/a Whitsunday Maritime Training Centre RTO 6028 is committed to ensuring that:

Confidential and personal information provided to us by course participants is collected and treated in a manner which protects the privacy of that information on behalf of the participant and/or their employer;

Participants are able to access their training records, such as but not limited to, Statements of Attainment, Qualifications, Record of Results and Verification of Competency Certificates; and

Information pertaining to participants is not disclosed to a third party without the written consent of the participant.

Whitsunday Maritime Training Centre acts in accordance with the Information Privacy Act 2009 (Qld), which includes the Privacy Principles. Whitsunday Maritime Training Centre also complies with provisions of the federal, other associated legislation and related Privacy Principles 1988 as well as any other regulatory body requirements for the collection and treatment of private information relating to students, staff and contractors.
‍https://www.legislation.qld.gov.au/view/html/inforce/current/act-2009-014
https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act

The data collected by WMTC primarily relates to student information collected and recorded as per the requirements of the Australian Skills Quality Authority (ASQA) and other regulatory bodies.

Storage and Security of your Information

We receive and store personal information you provide through our website, our enrolment forms, our social media pages or other mediums from time to time.

Personal information may include but is not limited to, personal details, place of employment, place of origin, language and cultural diversity indicators, disability indicators, previous education history, training records and results, unique student identifier and any RTO documentation issued, for example, Statement of Attainment.

Some courses, such as those with a licensing outcome, also require you to provide copies of personal documents to regulatory bodies upon an application for a licence.

We keep your information protected at all times.  Electronic information you provide is stored on a protected server and/or in databases such as  AVETMISS  that are password protected.  Any physical documentation provided is kept secured in locked storage with access only by authorised personnel and destroyed securely once the mandatory retention period has been reached.

Disclosure of your information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose personal information to the relevant state or territory training authority. 

From time to time, we may also have to disclose your information as a result of a court order, subpoena, warrant or in the course of a legal proceeding or in response to a law enforcement agency request.

We may supply a copy of outcome of results from training to the parties listed below.

Schools – if you are a secondary student undertaking VET training as part of a school program

Employers – if you are enrolled in training paid for by your employer

You must complete a Third-Party Release of Information form for results or other information to be released to any other third party not listed above.

Whitsunday Maritime Training Centre  will not supply personal information to any other party without authorisation. 

Course participants can complete an information release form if they require information about their training to be released to a third party.

Whitsunday Maritime Training Centre  does not provide data to any overseas third parties.

We do not use  your personal information to provide direct marketing materials, updates or newsletters pertaining to current and past course enrolments or enquiries.

We do not, and will not, sell your personal information to any other party.

Under the NVETR legislation, we must include the below Privacy Notice 2021 – Schedule 1 on our enrolment documents:

Privacy Notice

For more detailed information please see our National Privacy Principles application annexed.

Why we collect your personal information

‍As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf. The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DEWR is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DEWR will handle your personal information, please refer to the DEWR VET Privacy Notice at https://www.dewr.gov.au/national-vet-data/vet-privacy-notice.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

To request access to your personal information, correct your personal information, make a complaint about how your personal information has been handled, ask a question about this Privacy Notice

Whitsunday Maritime Training Centre
Email: info@whitsundaymaritimetraining.com.au
‍Phone 49466710
Address: 11 Ocean Road, Airlie Beach Qld 4802

Privacy Breaches

If you believe there has been a breach in this policy or legislation in relation to your information, or if you wish to make a complaint about how your personal information has been treated, please contact  us to  request a complaints form. We take privacy seriously and will investigate all complaints in relation to privacy breaches.